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“Reality is that which, when you stop believing in it, doesn't go away.” - Philip K. Dick (1928 - 1982)

Saturday, July 26, 2008

Proxy Sites for Nothing and Clicks for Free

I haven’t been able to update my blog since being a night-shifter. Well, am doing all my blogs at night so… bummer… Anyway, I am currently at the office, doing nothing (at the moment) but browsing under a web proxy. Hell! We have internet security which blocks popular sites like myspace, multiply, friendster, facebook.. sooo.. we had no choice but to find our way to sneak through. I have written below some cool web proxies for you to choose from just in case your office has this darn internet security too.

Well, just an overview for our newbie friends; web proxy is a proxy that focuses on WWW traffic. The most common use of a web proxy is to serve as a web cache. Most proxy programs (e.g. SQUID) provide a means to deny access to certain URLs in a blacklist, thus providing content filtering. This is usually used in a corporate environment, though with the increasing use of Linux in small businesses and homes, this function is no longer confined to large corporations. Some web proxies reformat web pages for a specific purpose or audience (e.g., cell phones and PDAs).
http://kc5150.com
http://www.silversurf.info/
http://www.proxypure.com/
http://www.cubeproxy.info/
http://seofm.info/
http://www.kamouflage.info/
http://www.ioop.info/
http://www.proxycharm.info/
http://www.thehider.com/

Have fun with these proxies and see yah in a short while. I’m going home today, in my province since it's my off. I’ll be posting lots of cool stuff once I’m home.. sooo stay tuned!

Saturday, July 12, 2008

Call Center Bloopers Part 2

Agent: Thank you for calling Verizon Online DLS Technical Support, we’re here to provide you with outstanding service, you have reached Anna. Let me just verify your DSL phone number and that would be 718-xxx-xxx, is that correct?

Customer: Yes.

Agent: May I have a call back number just in case we need to reach you regarding this matter?

Customer: You can reach me through my cell phone… It’s uhhm 921-xxx-xxx.

Agent: Thank you for that information. Am I speaking with the account holder?

Customer: Yes.

Agent: Thank you. How may I help you today?

Customer: I can’t connect to the internet. I think it's a problem with the configuration.

Agent: I see. I apologize for the inconvenience Mr. X but before we proceed with the troubleshooting steps, can I please have the brand name of your modem?

Customer: Uhhh it is an Actiontec. Actually I have it upstairs because I use wireless laptop in my bedroom but I don’t have my laptop right now it is with my wife. My kids are using wireless too in their rooms but the device is in my bedroom and I do have a workstation downstairs. It is a desktop computer. Do I need to go up to the modem?

Agent: Yes Mr.X! We need to check on the lights and access the GUI of the modem-router so if you may we need to directly connect your desktop computer if you don’t have your laptop with you.

Customer: Oh ok not a prob! One moment.

Agent: Take your time Mr. X.

Customer: Ok I’m here now. What do you want me to do.

Agent: Ok! Do you have an extra Ethernet cable so that we can directly connect your desktop downstairs?

Customer: My desktop is connected wirelessly as well but I think I do have an extra Ethernet cable. It’s handy keeping them for this kind of situation.

Agent: You are right Mr. X. By the way, could you please describe the lights on your modem?

Customer: Everything’s fine as far as I could tell. All are the same concerning the lights so I guess this might be a problem with the configuration? Am I getting it correctly?

Agent: I am amazed Mr. X. You are quite familiar with these stuffs too are you Mr. X?

Customer: Well, yeah; I once worked in a printing hardware company so basically we were informed of computer connections.

Agent: Wow that’s good to hear Mr. X.

Customer: Thank you. Well, what should we do next.

Agent: Alright... You may bring the modem downstairs and we could connect it directly to your desktop and configure the wireless connection. We would also check if you could go online when directly connected to the modem.

Customer: Oh ok one moment…

After 2 to 3 minutes, agent hears a loud thump, like someone falling down the stairs.

Agent: Mr. X are you there? Are you alright sir?

Customer: Well yeah don’t worry I’m fine, I just slipped 3, 4 steps so nothing crucial but the problem is... I think the modem is broken.

Agent: What do you mean the modem is broken sir?

Customer: Laughs... Well I could see the antenna sticking out for a fact... So can I have a replacement then?

Agent: Sure sir, not a problem. I would arrange it for you…

And then there was the moment which every agent is longing for. Modem replacement makes life easier…

Tsk tsk…

Call Center Bloopers Part 1

Agent: Thank you for calling Verizon Online DLS Technical Support, we’re here to provide you with outstanding service, you have reached Anna. Let me just verify your DSL phone number and that would be 718-xxx-xxx, is that correct?

Customer: Yes.

Agent: May I have a call back number just in case we need to reach you regarding this matter?

Customer: You can reach me through this number.

Agent: Thank you for that information. Am I speaking with the account holder?

Customer: No, I’m his wife.

Agent: May I have the name of the account holder please?

Customer: It’s uhhh Jack Black (not his real name obviously)

Agent: Thank you. How may I help you today?

Customer: I can’t connect to the internet. I’ve tried it a dozen times, I’ve already turned off and on the box as what was advice before and still I’m unable to go online.

Agent: I see. I apologize for the inconvenience Mrs. Black but before we proceed with the troubleshooting steps, can I please have the brand name of your modem?

Customer: Uhhh what’s a modem?

Agent: Oh I’m sorry Mrs. Black but a modem is the box you tried to turn off and on a while ago.

Customer: Oh! Where can I see the brand of the box? Is it a bunch of numbers?

Agent: You may see the brand name either on top or in front of the box. It could be a Westell, an Actiontec or a Fujitsu.

Customer: Oh yeah it’s – it’s a Westell..

Agent: Ok! That’s right Mrs. Black, how about the model number?

Customer: Well… it says here 6100 is that it?

Agent: Yes, that is correct Mrs. Black. How about the operating system of your computer?

Customer: Well, I’m not sure, but if it is on the tower then it’s Dell.

Agent: Not the brand name Mrs. Black but the operating system if it is a Windows XP or Windows VISTA.

Customer: Where can I see those?

Agent: Uhmm do you have a ‘My Computer’ icon on your desktop?

Customer: Well I guess… But I’m on a page where it says ‘Page cannot be displayed’ right now.

Agent: Alright... If that is the case, kindly close all your windows.

Customer: All of it?

Agent: Yes Mrs. Black.

Customer: Oh that might be a little hard but ok. Can I put you on hold for a minute?

Agent: Sure Mrs. Black (agent wonders…)

After 5 to 10 minutes, Mrs. Black goes back to the phone panting really hard.

Customer: *Panting… I have closed all the windows of our house now. That might be a good idea. I think the sunlight might have caused some problem with the computer? Is that what you’re trying to do here?

Agent: Uhhh, I guess Mrs. Black... Absolutely…

Sunday, July 6, 2008

Notpron Spoiler Level 19

Haven't been able to update this for a while. Thank god I still have the answers here. Can't afford to loose track since I've gotten much further. Anyway another weird level with a creepy image...


So what's with the weird-looking hand? It was told from the name of the URL itself that "he moved into the right direction!".... Let's check the source code and see what moved into the right direction?

SOURE CODE:

We can only see this ->

and .. -->xfjse tuvgg-->

as you notice from the letters above, it doesn't make any sense for the entire page, hence it has these symbols <,!,> and we all know that these symbols are used to name or label a function so it means that these are the codes we needed to crack. Moved into the right direction? Try to observe the code again... You'll see that all the letters, if moved leftwards, will form a phrase.

x - before this letter we have w
f - before this letter we have e
j - before this letter we have i
s - before this letter we have r
e - before this letter we have d

t - before this letter we have s
u - before this letter we have t
v - before this letter we have u
g - before this letter we have f
g - before this letter we have f

so there you have it... The username would be weird and the password would be stuff. In conclusion it means that the letters are the ones who move into the right direction... ^_____^

This round is way too easy...

Play notpron HERE

Notpron Spoiler Level 18

Yeah, yeah... I know, I know! This one's really hard... No hints at all, well except for...


let's try to check the SOURCE CODE again:

--> what the heck is the 'a' for? why not a 'b'? or nothing at all? -->

Well does it make any sense? YES it DOES... What the heck is the "A" for? why not a "B"... They might be talking about piano chords don't you think? Hmm let's try this first... because once I had come to this level I tried to change the URL to:

http://www.deathball.net/notpron/finale/piano.htm

then you'll see this message:

yes its a piano, but but what is it playing?

and that's when I proved that it was talking about the piano chords after all...

Then after having this message you would be needing to find a virtual piano that can play a chord...

Play Virtual Piano Keyboard

If you're not familiar with the piano chords try downloading "how to play piano" as well.

Hmm, now after trying all the chords and comparing them to the sound you're hearing from the main page you'll be hearing: D, E, F, and an A...

Well I also mistook some of the chords and even got this URL here:

http://www.deathball.net/notpron/finale/cage.htm

And you would be seeing this message:

Stop randomly guessing shit...!

Haha, that's really funny...

Now getting from where we left off, after decoding the sound, I tried to change the URL to:

http://www.deathball.net/notpron/finale/fade.htm

still I got this error message:

no, you music genius....

What might be the problem? Then I tried to change the URL to this:

http://www.deathball.net/notpron/finale/deaf.htm

and there I have it, the next level. I just interchanged the letters from F-A-D-E to D-E-A-F!

Play notpron HERE

Saturday, July 5, 2008

Working on Sundays…

I am currently in my office, working… on a Sunday. Yeah! Isn't it crazy?!! However, we have no e-mail therefore we have nothing to do. Well, it is 2 days after 4th of July so might be the reason why authors, editors, reviewers were unable to send their queries. Anyway, since we were just doodling around, browsing the net, this day is oh-sooo boring that I got myself to draw using only MSPaint. I experimented and tweaked the lines. I used flip/rotate to actually have proportionality with my character and I think I pulled it of… somehow…

Friday, July 4, 2008

Hackers steal $2M from Citi ATMs

SAN JOSE, Calif. (AP) -- Hackers broke into Citibank's network of ATMs inside 7-Eleven stores and stole customers' PIN codes, according to recent court filings that revealed a disturbing security hole in the most sensitive part of a banking record.

The scam netted the alleged identity thieves millions of dollars. But more importantly for consumers, it indicates criminals were able to access PINs - the numeric passwords that theoretically are among the most closely guarded elements of banking transactions - by attacking the back-end computers responsible for approving the cash withdrawals.

The case against three people in U.S. District Court for the Southern District of New York highlights a significant problem.

Hackers are targeting the ATM system's infrastructure, which is increasingly built on Microsoft Corp.'s (MSFT, Fortune 500) Windows operating system and allows machines to be remotely diagnosed and repaired over the Internet. And despite industry standards that call for protecting PINs with strong encryption - which means encoding them to cloak them to outsiders - some ATM operators apparently aren't properly doing that. The PINs seem to be leaking while in transit between the automated teller machines and the computers that process the transactions.

"PINs were supposed be sacrosanct - what this shows is that PINs aren't always encrypted like they're supposed to be," said Avivah Litan, a security analyst with the Gartner research firm. "The banks need much better fraud detection systems and much better authentication."

It's unclear how many Citibank customers were affected by the breach, which extended at least from October 2007 to March of this year and was first reported by technology news Web site Wired.com. The bank has nearly 5,700 Citibank-branded ATMs inside 7-Eleven Inc. stores throughout the United States, but it doesn't own or operate any of them.

That responsibility falls on two companies: Houston-based Cardtronics Inc. (CATM), which owns all the machines but only operates some, and Brookfield, Wis.-based Fiserv Inc. (FISV, Fortune 500), which operates the others.

A critical issue in the investigation is how the hackers infiltrated the system, a question that still hasn't been answered publicly.

All that's known is they broke into the ATM network through a server at a third-party processor, which means they probably didn't have to touch the ATMs at all to pull off the heist.

They could have gained administrative access to the machines - which means they had carte blanche to grab information - through a flaw in the network or by figuring out those computers' passwords. Or it's possible they installed a piece of malicious software on a banking server to capture unencrypted PINs as they passed through.

What that means for consumers is that their PINs were stolen from machines that showed no signs of tampering they could detect. In previous PIN thefts, thieves generally took steps that might draw notice - sending "phishing" e-mails, for example, or installing false-front keypads or even tiny cameras on ATMs.

Getting the PINs is a key step for identity thieves. It lets criminals encode stolen account information onto blank ATM cards and withdraw piles of cash from compromised accounts.

Don Jackson, director of threat intelligence for SecureWorks Inc., said he has seen an "alarming" spike in the number of attacks on back-end computers for ATM networks over the past year.

"This was fairly large, but I don't think it's anything out of the ordinary - these kinds of scams go on every day," Jackson said. "What makes this case unique is the sheer luck of happening upon these guys and catching them red-handed. But there are a whole lot of other ATM and PIN compromises going on that aren't reported."

The alleged plot is outlined in court papers supporting the prosecution of three people - Yuriy Rakushchynets, Ivan Biltse and Angelina Kitaeva. They were indicted in March on two counts each of conspiracy and fraud. Prosecutors say their activities generated at least $2 million in illegal profits.

Defense lawyers for all three people did not return calls for comment, and it was not clear where they had been living. The main defendant, Rakushchynets, was described as having Michigan and Florida's driver licenses in a February FBI affidavit for an arrest warrant.

Citibank, part of Citigroup Inc. (C, Fortune 500), has declined to comment on the technique or how many customers' accounts were compromised. It said it notified affected customers and issued them new debit cards.

"We want our customers to know that, consistent with legal requirements, we do not hold them responsible for fraudulent activity in their accounts," the bank said in a statement.

Cardtronics said it is cooperating with authorities but otherwise declined to comment. Fiserv spokeswoman Melanie Tolley said the intrusion didn't happen on Fiserv's servers.

"Fiserv," she said, "is confident in the integrity and security of our system."

(Information taken from CNN)

Wednesday, July 2, 2008

How to Start Your Own Game Company

As I have told you on my previous posts, I have been a biiiigggg fan of games since Atari and.. to one point.. thought of making my own someday. Well, this someday I think is right now. I have been browsing the web to seek help so that I could start my own game company and hence, I saw this site which is really helpful turning your ideas to reality. The site is called Guidelines for Starting a Game Company by Peter Larsson.

Fundamental Structure (Your Ideas!)

Reading his post makes me optimistic but 'lots' of work are needed to be done. Second paragraph says that the idea is creating your own game with original characters, original story and above all unique gameplay. Of course who would want to play an imitated game in the first place? No one will take an interest on checking your game out if it wasn't original. Always keep in mind that you should try to make something 'unique' in your game to bring peoples attention to it - don't just imitate everyone else or no one will become interested in it.

Recruiting Righful People

Of course it is always easy and fast to create a game via group and how to recruit would be your main question. Well, if you yourself are already an A+ programmer then good for you. It is much easier to recruit back-ups if you are the lead programmer. However, if you are not a slightest programmer and all you have is the main story and the characters then what I would suggest is for you to join 'other' group. It is hard to create your 'own' game company if all you have is the external side of developing a game. By far, from reading Peter's guidelines and from checking it out myself, GameDev.Net and CGTalk is a nice place to form your group.

Always have in mind that when recruiting someone you should check the individual's background and work.


Developing Your Game

If you want the project to be successful I wouldn’t recommend you to start from scratch, instead use an existing game- or rendering engine as this makes it possible for you to focus on the things that are unique in your game, e.g. gameplay and AI. There are a lot of existing engines out there, both free and commercial ones, check out DevMaster.net for a list of popular engines. Personally I’d recommend OGRE which at the time of writing is the most popular open source rendering engine.

Getting a Contract

This is what you’ll need to start the actual company and continue development for a living, but first you need to have something to show up. Developing a playable demo (i.e. alpha or beta version) and submitting it to various publishers might help you get a contract but you’ll also need to have a detailed documentation, not just about the game itself but also an economical plan and a project plan together with a motivated team who’s able to finish the project.

However, there are some things that you should think about before submitting a game to any publisher. Try to impress the game testers, it has to be something new or special to stick out from the majority, otherwise you might never get a contract. The gameplay is also very important, no matter how great your game looks – no one will play it if it isn’t fun. So make sure to fix obvious bugs and let people playtest your game before you submit it.

THANKS A LOT PETER LARSSON FOR THE TIPS. For more information regarding their project you may visit the URL below:

http://hem.bredband.net/_petlar/

Notpron Spoiler Level 17

Another weird easy level. Moreover, we have the picture and the title as hints. What else?


Let's view the SOURCE CODE:

and then the only unusual code that we can see would be:

.. -->what am I?-->

So, no need for us to look for the username and the password because this level doesn't require one to proceed with the next level. In return this knowledge will lead us only to one point, changing the URL based on the hints "aliens are coming" and "what am I?" (of course pertaining to the image)

So first, what I did was change the URL to:

http://www.deathball.net/notpron/finale/ufo.htm

then we'll see this message here "hello mulder, you won't believe it, but it's no aliens!!"

then I tried to change the URL again to this:

http://www.deathball.net/notpron/finale/egg.htm

then you'll see this funny message: "gack gaaaack....no fool.......eggs are different"

and then I thought really hard and came up with the answer "LAMP" and changed the URL to:

http://www.deathball.net/notpron/finale/lamp.htm

and there you go to the next level... ^____^ very easy and quite funny too...

Play notpron HERE

How to Start Your Own Technology Company

I have been thinking of starting my own company even if I have no slightest idea how to. Just guts, just guts and the urge to have millions of money. Hey, I'm just being practical, we really need money to survive. Anyway, I found this website which is really helpful on getting you straight up with your dream: How to Start Your Own Technology Company.

The site helps you to prepare and it has also a step by step instructions and requirements to realizing your dream. These are called 5 steps before making the leap.

my dream office...

#1 Test the business viability of what you want to do...

It is one thing to have a great idea for a product, or have sweet skills that would add a lot of value to potential clients. But it is quite another to fully build a product and—more importantly—make money on that product, or sustain and grow a services company over the long term.

You need to sit down and honestly assess the financial viability of what you want to do. This involves asking some really hard questions:

*Who will buy your products or services, and why will they be compelled to?
*What is your unique value proposition?
*What kind of resources—people, infrastructure, and money—will building this company require?
*How much income will there be, and when will the income start flowing in?
*How long can you personally go without making any money?
*Are you willing to decrease your standard of living, if necessary, to make this work?

If the numbers aren’t looking very promising in the short term, do you have a source for a loan or other type of cash infusion?
How much of your time will making the company successful require?
The trick of this process is that your estimates will almost certainly be way off. First-time entrepreneurs almost universally underestimate their costs and overestimate their income. When starting my company, we did a pretty good job estimating costs but our estimates on revenues were way off the mark. Despite our both being senior, experienced designers with robust networks, we essentially did not make any money—just covered costs—for the first six months. We began making good money again shortly thereafter, but we were lucky to do so. With any new venture, especially if you are creating a products company, expect to not make any money for a fair stretch of time, unless you are infused with cash from some outside source. That probably means a loan, either from a family member or with a bank. In some cases, you might even have an idea worthy of angel funding or venture capital. In any of these cases, be ready for the possibility of needing outside cash right up front.

Also, building a company is an extremely time-consuming process. You will probably never work harder than when you are trying to get started, established and settled. Go into this with your eyes wide open, and be prepared to work very long hours—often doing things outside of your skill set that you are not particularly good at or interested in doing. If you’re not willing to throw all of yourself into making this happen, chances are the business is not viable.

#2 Decide whether you want to run your company solo, or enlist the help of business partners...

Once you’ve decided that you want to move forward, the most important decision you will make is defining your initial management team. In most cases, you could probably run a small company without other partners. However, working with other partners can really accelerate your growth, not to mention make work more enjoyable.

For example, even though my business partner and I are unified in our love for and philosophy about design, our skill sets are actually very different. Andrei is a dyed-in-the-wool interface designer, and was the UI design lead on the core Adobe product suite for years. He is the best in the business at what he does. On the other hand, my background is varied and includes not only design, but also marketing, business consulting, and corporate management. This proves a perfect fusion, as Andrei provides the leadership for our core design practice and I plan, sell and run the company. Even though in a different situation I could very capably provide the leadership for a core design practice, the fact is Andrei is just better and more experienced at doing that. And we benefit from that unique expertise. On the other hand, Andrei does not have the experience or particular interest in the business side of things, so my role in ably leading those things is of great benefit to him. It is an ideal match.

Some companies have more than just two partners. That can enable even more diverse skill sets to participate in running the company, or get different people with similar skill sets working together to take the organization farther. Having other people leading the charge just makes life easier; you are able to get more done, focus more on the things you are good at and enjoy, and balance out doing the things that no one enjoys.

But with more decision makers comes more complexity. There are times when Andrei and I really struggle to come to agreement on major decisions that affect the company. If there were more people involved it could be even more difficult. And while that sort of consensus decision-making process works for some people, it would not be a good fit for me, given the speed with which I like to grow and make decisions. So part of figuring this out is really knowing yourself. There are many people who aren’t comfortable negotiating any decisions, even with just one other person. And that’s all right—they can just start their own company, and hire other people to work with and for them instead of sharing ownership and management.

There is not one correct answer. It is a question of personal preference, specific context, and understanding what it will take to achieve your goals.

#3 Set and articulate a vision...

Achieving success begins with a clear understanding of exactly what your definition of success is. Once you’ve got your management team together, you need to all sit down (most likely many times, at least sometimes over food and drink) and figure out what your company is, and what you are trying to achieve.

Defining your company is a matter of both market approach and internal structure and organization. In your market approach, you need to figure out both what you are going to be selling, and how you are going to position it in the marketplace. This takes a real understanding of your interests and skills, what the market is looking for, and how to build an approach to market that allows you to successfully sell your products or services.

On the internal side, you need to have a shared understanding of both how things will be structured and run today, and how that model will scale in the future based on different growth trajectories. This might sound like a complicated and difficult process, but it’s really just a matter of loosely thinking about—and ultimately agreeing on—a basic plan for scaling and changing over time. Most likely, even this plan will change as the growth of the company happens in ways that no one quite expected. But by beginning from a point of shared agreement, it makes it that much easier to adapt and adjust when things change.

Determining what you are trying to achieve is a much less practical exercise, and is certainly not rooted in anything that is likely to actually happen. After all, did Google intend to be a media company? Did Ideo intend to be a management consultancy? Did Razorfish intend to be an enterprise brand experience company? The point here is to set a goal, something to shoot for and aspire to. This will help to guide all of your planning and decisions. And my recommendation is to be bold. One of my favorite quotes is the old adage, “If you shoot for the stars and fall short, at least you will reach the moon.” Stretch yourself, and see how far you can grow.

#4 Create a powerful identity...

This is probably the easiest part for design professionals. Once you’ve figured out your strategic market approach, you need to design the basic identity elements that will be the initial foundation for the company’s brand. Here is a short checklist of things to create:

Must-haves

*Logo
*Positioning statement
*Web site
*Business cards
*Digital letterhead/document templates
*PowerPoint/Keynote templates and sales presentation

Nice-to-haves

*Printed letterhead
*Return address stickers
*Sales/product sheets

Only for the well-heeled

*Printed brochure
*Printed envelopes
*Logo folders

People will make judgments on the perceived quality of your company, products and services based on the quality of your identity and collateral materials. Take these seriously. Get them right.

#5 If you are creating a services firm, try to start with clients you already have...

The final point I want to make in this first part is a last reality check for you, especially those who are selling services instead of products. Selling services is hard, especially if your company does not have a portfolio or proof of past work. It’s best to start as an informal independent consultancy with a nice stream of clients and later scale up into a more formal company. Take the time to gather some clients, then make the larger investments in building the infrastructure of a formal company. It is extremely difficult to sell services with no clients and no portfolio. Take the time, be systematic, and start at a point where you are positioned to succeed.

Part 2 of this series will get into some practical specifics of getting started, including the stuff everyone hates (but has to deal with) like legal and accounting.

THANKS A LOT FOR THE TIPS DIRK! For more information about Dirk Knemeyer, please visit the URL below:

http://www.digital-web.com/about/contributors/dirk_knemeyer
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